HOME / PRODUCTS / XTEN CARE · MANAGED IT
§ 01 · WHY § 02 · TIERS § 03 · SCOPE § 04 · AUDIT
XTEN CARE · MANAGED DIGITAL INFRASTRUCTURE

You built a centre
to teach. Let Xten
handle the tech.

Stop worrying about broken links, server crashes, or employee email setups. Xten Care provides enterprise-grade hosting, security and priority web maintenance — so you can focus 100% on student success.

Book a free IT operations audit → Compare the three tiers
HOSTING · SECURITY · BACKUPS · MAINTENANCE · FRACTIONAL CTO
XTEN CARE · INFRASTRUCTURE HEALTH
ALL SYSTEMS OK
UPTIME · LAST 30 DAYS
99.98%
LAST BACKUP
02:00 · TODAY
SSL CERTIFICATE
VALID · 71 DAYS
SECURITY PATCHES
UP TO DATE
RESPONSE · MS avg 142ms
TASK TICKET · RESOLVED
Published new teacher bio + updated term schedule
1h 12m
01
A digital insurance policy
Hosting, backups and security run automatically in the background — so a crash or an expired certificate never takes your enrolments offline.
02
A fractional CTO, on retainer
Senior technical judgement when you need it — integrations, architecture, vendor decisions — without hiring a full-time IT manager.
03
One single point of accountability
No more chasing a domain host here and a web developer there. One team owns it, one bill, one WhatsApp away.
§ 01 · WHY YOU NEED THIS

Your digital presence
shouldn't be a Frankenstein.

A domain host in one place, email in another, a developer who disappears for weeks. When any one piece breaks, your enrolments stop. Xten Care replaces the patchwork with a single, accountable system.
×
THE OLD WAY
Duct-taping it together
×Spending Friday nights manually updating website text and class schedules.
×Worrying about hackers, expired SSL certificates and silent server downtime.
×Juggling fragmented subscriptions — a domain host here, an email provider there.
×A web developer who takes two weeks to reply when something breaks.
✓
THE XTEN WAY
One managed ecosystem
✓A fully managed digital ecosystem — hosting, security and backups handled for you.
✓Iron-clad, monitored security with automated daily backups and uptime alerts.
✓One consolidated stack under one provider, one invoice, one point of contact.
✓A dedicated tech team that updates your content — usually same business day.
“
We become your single point of accountability. We host it, we secure it, and when you need a new class schedule published, you just send us a message — and it's done. You focus on teaching; we keep your digital doors open.
— THE XTEN CARE PROMISE
§ 02 · CHOOSE YOUR TIER

Three tiers.
Clear boundaries.

Each tier is a fixed monthly retainer with a defined scope — so you always know what's included and your team never gets nickel-and-dimed for ad-hoc requests.
Xten Shield
The essential foundation
FOR · SOLO EDUCATORS & SMALL TUTORS
Pure, automated infrastructure that keeps your site fast, safe and online. No content updates — just rock-solid hosting.
Premium cloud hosting
Automated daily backups
SSL certificate management
99.9% uptime monitoring
Monthly security patching
SCOPE · No content updates included — pure automated infrastructure.
MONTHLY RETAINER
★ MOST POPULAR
Xten Care
The done-for-you digital partner
FOR · GROWING CENTRES WITH STAFF CHANGES
Everything in Shield, plus a tech team that manages your content, email and maintenance — so the website keeps pace with the centre.
↑ Everything in Shield, plus:
Done-for-you content updates · up to 4/month
Staff email provisioning (Workspace / 365)
Priority tech support ticketing
Quarterly digital health audit
SCOPE · Content work is capped at a set number of task tickets per month, so scope stays clear.
MONTHLY RETAINER
Xten Enterprise
The fractional CTO
FOR · MULTI-BRANCH & B2B OPERATIONS
Everything in Care, plus deep systems integration and senior technical ownership for organisations running real infrastructure.
↑ Everything in Care, plus:
Fractional CTO consultation
Custom API & CRM management
Dedicated Slack / WhatsApp channel
Guaranteed 4-hour SLA response time
SCOPE · Scope, integrations and SLA terms are defined per organisation in a service agreement.
CUSTOM · SLA-BACKED
ALL TIERS · MONTH-TO-MONTH OR ANNUAL · CANCEL ANY TIME · YOU OWN YOUR DOMAIN, DATA & ACCOUNTS
§ 03 · WHAT XTEN CARE COVERS

Digital infrastructure.
Not the printer in the corner.

Xten Care is scoped to your digital infrastructure — the things that keep enrolments flowing online. Physical hardware and local-network issues stay with your on-site provider, by design.
IN SCOPE · DIGITAL
✓Website hosting, uptime & performance
✓Backups, restores & SSL certificates
✓Security patching & monitoring
✓Website content & layout updates
✓Professional email provisioning
✓API, CRM & cloud architecture (Enterprise)
OUT OF SCOPE · PHYSICAL
×On-site physical hardware repairs
×Local office Wi-Fi & router support
×Printer & peripheral troubleshooting
×Personal device / desktop support
×Third-party software your team buys directly
§ 04 · BOOK YOUR AUDIT

Stop duct-taping your digital
infrastructure together.

Book a free IT operations audit. We'll review your current setup — hosting, email, security, the lot — and map a clean transition to Xten Care.

Book a free IT operations audit → See the full Xten suite
YOUR ASSETS, YOUR CONTROL · Even on a managed plan, your domain, hosting account, email and data stay registered to your business. Xten manages them on your behalf — it never takes ownership away from you.